Travel Advice Service

The travelling landscape has changed drastically in recent times, and can be a difficult space to navigate. Throw in to the mix having a busy life, and it can all just be a bit too hard to book that trip.

As an experienced traveller who has helped countless people put together their dream trips or last minute bookings, I am here to help you eliminate the stresses of booking travel.

This is not a traditional bricks and mortar travel agency. I will visit you in your home or at a location convenient to you (within the Melbourne area) and help you bring your travel dreams to life. I am also available to do Zoom/MS teams or phone meetings.

Save yourself time and energy, and come to an expert!
See your options below and then get in touch!

EXTENDED CONSULTATION

EXPRESS CONSULTATION

EXTENDED CONSULTATION

An extended consultation will allow me to build a full itinerary for you, with a written step by step guide on what to do in each and every place that you visit. This will save you the time and effort it takes to look all of this up for yourself. As part of this consultation, I will sit down with you and discuss each component of your trip.

CHOOSE THIS OPTION IF:
- You are going to a new country/continent.
- You need ideas on what to do.
- You don't have time or energy to make travel plans.
​- You want a step-by-step, easy to follow travel plan.

I WILL PROVIDE YOU WITH AN EXTREMELY DETAILED ITINERARY FOR YOU TO FOLLOW INCLUDING GUIDANCE ON:
- flights
- accommodation
- activities
- food and drink
- ground transport
- insurance
- money access
- health and safety

EXTENDED CONSULTATION COST
$995

The process will include a 90 minute face to face/phone meetup at the start and end of the process. A full itinerary will generally take a week to produce in between the meet ups.

EXPRESS CONSULTATION

An express consultation will give you the chance to spend an hour with me, and ask any questions you like. Whatever you are stuck on, I will get you out of that hole.


I will provide you with information on any travel related topics, which will be cost saving and save you a lot of time you would have otherwise spent researching.

CHOOSE THIS OPTION IF:
- You have already done some research and just need some information gaps filled.

- You need some general direction and guidance for your travel plans.

- You want to know about flight options and alternatives.
- You are stuck and want shortcuts on how to finish your planning.
- You want specific information on an element of your trip; example - restaurants to try, places to shop at.
- Having difficulties with travel related websites and need a helping hand.

EXPRESS CONSULTATION COST
$125

Includes 60 minute face-to-face or phone consultation.

What people are saying

After years of dreaming of travelling Europe, I finally booked my plane tickets with much excitement, then came the daunting task of planning two months abroad.

I had many ideas and dreams in mind but no experience with planning such a long time away. I enlisted the help of Steven from Urban Heartbeat, who in less than 60 minutes was able to turn all my hopes and dreams into a logical itinerary within my budget. Steven has such an affable manner and listens to all your needs and wants. There is never any travel question too hard for Steven as he himself is such a well seasoned traveller and knows the best spots globally like the back of his hand.

My experience with Steven was just wonderful and seamless and I would recommend his services without hesitation. Steven's absolute passion about travel and all that is associated with it enhances your experience and excites you more about travelling."

— Vicki - Melbourne - Traveller in July 2019.

"Steven at Urban Heartbeat has an encyclopedic knowledge of the ins and outs of modern travel, and will patiently help you devise an itinerary that suits your needs and budget. He will look for ways to make your ideas a reality, and use his experiences to make suggestions for ways to enhance your journey. Steven took the headache out of planning my trip to the UK and Asia - at a busy time of year and on a narrow timeframe no less! Thanks, Steven! I'll be recommending your services to anyone who'll listen (and some who won't!)"


- Georgie - Melbourne - Traveller in September 2022